/ Troubleshooting / Cannot Import Photos

Cannot Import Photos

Check that the selected folder contains photos in a format supported by Epson Photo+.

The following shows the supported formats.

  • JPEG

  • TIFF

  • BMP

  • PNG

  • GIF

Check that the path for the specified folder is less than 260 characters long. Photos in folders with paths longer than 260 characters cannot be read.