Terms of Use

This website ("website" or "Site") is administered and maintained by the Seiko Epson Corporation ("Epson"). Your use of this website is subject to the terms described below ("Terms of Use"). Please carefully read and understand the terms of use before proceeding.

IF YOU USE THE SITE IN AUSTRALIA, SECTIONS 8-13 OF THIS DOCUMENT MAY ADDITIONALLY APPLY TO YOU. SECTIONS 9 AND 11 DESCRIBE WHEN THESE SECTIONS MAY APPLY. SECTIONS 8-13 SET OUT MANDATORY STATUTORY PROTECTIONS WHICH CANNOT BE EXCLUDED UNDER LAW. WHERE INDICATED, OTHER TERMS IN THESE TERMS OF USE ARE SUBJECT TO SECTIONS 8-13.

1.  Copyright Information

The copyright for materials supplied on this website belong to the Seiko Epson Corporation or to other third parties. None of the materials contained herein may be copied, modified, distributed, published, downloaded, uploaded, posted, or transmitted, whether in full or in part, in any form or in any way, without the prior written approval of the Seiko Epson Corporation or the copyright owner.

2.  Trademarks

1. Trademarks, service marks, and logo marks used and displayed on this website are the registered trademarks or unregistered trademarks of Seiko Epson Corporation or third parties.
2. The name "Seiko Epson Corporation" and the Epson logo may not be used in any way, including without limitation, advertising related to distribution of materials on this website, without the prior written permission Seiko Epson Corporation.
3. For trademarks, service marks and logo marks used or displayed on this website, please see "Trademarks ".

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

3.  Disclaimer of Warranties and Limitation of Liability

1. Subject to Section 9, (which may apply to you if you use the Site in Australia), Seiko Epson Corporation makes no warranties of any kind regarding the accuracy or completeness of any of the content, materials, or information, including software, documents, or FAQs, on this website.
2. Subject to Section 9 and/or 11 (which may apply to you if you use the Site in Australia), in no event shall the Seiko Epson Corporation assume any liability whatsoever for any information errors contained on this website and Seiko Epson Corporation shall not be liable for any damages or losses to you as a result of using the information or material on this website. All materials and information on this website are subject to change without notice.
3. The content of third-party websites not belonging to the Seiko Epson Corporation linked from this website or linking to this website are managed under the responsibility of the respective companies and are not under the management of the Seiko Epson Corporation.
   Please use linked websites according to the conditions of usage published on the respective linked websites. Seiko Epson Corporation bears no responsibility for the content of linked websites or any damages incurred through their usage.

4.  Prohibited Conduct

1. Subject to Section 11 (which may apply to you if you use the Site in Australia), using this website, the following conducts shall be prohibited.
   1. Conduct that causes a disadvantage or damage to a third party or to Seiko Epson Corporation, or that may cause such disadvantage or damage.
   2. Conduct that violates or may violate the laws and regulations or ordinances.
   3. Conduct that sells or distributes a material which is made or produced in accordance with a way or process posted or published on this website as your primary products, without the prior written permission Seiko Epson Corporation.

5.  Recommended Browsers

1. We recommend using the latest version of browser.
2. Please enable JavaScript and style sheets in your browser settings in order to view this website correctly.

6.  Handling of Personal Information

The personal information of customers obtained through the use of this site shall be handled appropriately in accordance with the "Privacy Policy" separately established by the Company.

7.  Governing Law and Jurisdiction

1. The terms herein shall be governed by and construed in accordance with the laws of Japan.
   In the event of a dispute between you and Epson, the parties shall submit to the exclusive jurisdiction of the Tokyo District (Summary) Court.

[IF YOU USE THE SITE IN AUSTRALIA, THE FOLLOWING SECTIONS 8 TO 13 ADDITIONALLY APPLY TO YOU]

8. Definitions

For the purpose of Sections 9 - 13 of these Terms of Use, the Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).

9. Australian Consumer Law

Nothing in these Terms of Use applies where it would exclude, restrict or modify any right or remedy you may have under the Australian Consumer Law if such right or remedy cannot lawfully be excluded, restricted or modified.

Notwithstanding anything to the contrary in these Terms of Use, if you acquire goods (other than goods acquired for the purpose of resupply) and services from Epson as a consumer, they come with statutory guarantees under the Australian Consumer Law that are not excluded by any other terms of these Terms of Use.

The statutory guarantees include (without limitation) the following:

• Goods must be of acceptable quality. This means they must:
  • be safe;
  • be free from defects;
  • be acceptable in appearance and finish;
  • do all the things someone would normally expect them to do;
  • match any demonstration model or sample;
  • be fit for the purpose which Seiko Epson Corporation has represented to you it would be fit for;
  • match the description of the goods given by Seiko Epson Corporation; and
  • meet any express warranty given by Seiko Epson Corporation to you at the time of your purchase about their performance, condition and quality.

• Services provided by Seiko Epson Corporation must:
  • be provided with due care and skill or technical knowledge;
  • be fit for the purpose or give the results that have been agreed to; and
  • be delivered within a reasonable time when there is no agreed end date.

To the extent that Epson fails to comply with a consumer guarantee applicable to you under the Australian Consumer Law you are entitled to the remedies as set out in the Australian Consumer Law. For major failures with the service, you are entitled:

• to cancel your service contract with Seiko Epson Corporation; and
• to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods.

If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

10. Disclaimer of Representation and Warranties

Section 3.1 will not apply to you. The following term applies instead:

EXCEPT THAT NOTHING IN THIS SECTION EXCLUDES, RESTRICTS OR MODIFIES WARRANTIES, GUARANTEES, RIGHTS OR REMEDIES WHICH CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW, Seiko Epson Corporation makes no warranties of any kind regarding the accuracy or completeness of any of the content, materials, or information, including software, documents, or FAQs, on this website.

11. Acquiring Product under a Consumer or Small Business Contract

If:
1. you are an individual and you use the Site wholly or predominantly for personal, domestic or household use or consumption; or
2. these Terms of Use constitutes a small business contract (as that term is defined in the Australian Consumer Law from time to time),
then Sections 12 - 13 will apply to you.

12. Site Information and Materials

Section 3.2 will not apply to you. The following term applies instead:

Subject to Section 9, in no event will Seiko Epson Corporation assume any liability whatsoever for any information errors contained on this website and Seiko Epson Corporation shall not be liable for any loss, damage, liability, penalty, fine, charge, expense, payment or costs of any nature or kind suffered by you as a result of using the information or material on this website except to the extent caused by mistake, fraud, negligence or wilful misconduct of Epson or its employees, officers, contractors or agents. All materials and information on this website are subject to change without notice.

13. Prohibited Conduct

Section 4.1 will not apply to you. The following term applies instead:

You must not do any of the following in connection with using this website:

1. conduct that may cause a disadvantage or damage to a third party or to Seiko Epson Corporation;
2. conduct that violates or may violate applicable laws and regulations or ordinances;
3. sell, license, distribute or disclose products that are made or produced according to a process published on this website or that infringe Seiko Epson Corporation’s intellectual property rights in any other way, without the prior written permission of Seiko Epson Corporation.

Last updated: 2024