cw-c4000_series | EPSON

Reference Guide


CW-C4000 Series Technical Reference Guide	M00143411	Overview	PDF
Cybersecurity Enhancement Supplementary Guide for ColorWorks	M10000200	Overview	PDF

User's Manual


CW-C4000 Series Video Manuals	-	Overview	View
CW-C4000 Series User's Guide	M00142603	Overview	PDF
CW-C4000 Series Start Here	414187901	Overview	PDF
CW-C4000 Series Standards and Approvals	414188105	Overview	PDF
Ink Caution	414201100	Overview	PDF
Important Safety Information for CW-C4000 Series	414188200	Overview	PDF
CW-C Series Black Ink Type Caution	414028504	Overview	PDF
OT-CU40 Setup Guide	414188501	Overview	PDF
OT-CU40 User's Manual	M00143500	Overview	PDF
OT-PT40 Setup Guide	414188301	Overview	PDF
SJMB4000 User's Manual	414188600	Overview	PDF
OT-WA34 Attachment for Wristband User's Manual	411995102	Overview	PDF
UK Cyber-security regulation sheet (ColorWorks)	414334201	Overview	PDF
M248B Standards and Approvals	M00141802	Overview	PDF
Instruction sheet for ColorWorks users in Quebec	414451000	Overview	PDF

Programming Guide


ESC/Label Command Reference Guide	M00097713	Overview	PDF
ESC/Label Application Development Guide for CW-C4000/CW-D3800 Series	KR0003802	Overview	PDF
ESC/Label Command List for CW-C4000/CW-D3800 Series	M00141503	Overview	PDF

Epson Security Guidebook


Security Guidebook	NPD629606	Overview	PDF
Security Guidebook Function List	NPD736902	Overview	PDF

Other Documents


Wristband Instruction Manual	M00088603	Overview	PDF
Fanfold Paper Caution Sheet (ColorWorks)	412539402	Overview	PDF
Paper Feeder/Paper Rewinder Designer's Guide	M00144301	Overview	PDF

CAD


2D data	KR1005200	Overview	Download
3D data	KR1005300	Overview	Download


Manual Name	CW-C4000 Series Technical Reference Guide
Manual Code	M00143411
Uploaded date	2026/03/31
File size	28.43 MB
Explanation	This is a manual for developers and provides technical information required for developing systems and applications using the product. The information is also useful for the product owners and people who are considering the purchase of the product. [Changes from previous revision] - Added a solution for when the print position of variable information is misaligned in the "Print Quality Problems" chapter of the troubleshooting section. - Removed the printer connection procedure from the "EPSON Cloud Solution PORT" chapter and added a URL to refer to the overview sheet. - Corrected settings items on the control panel and corrected a typographical error in Fahrenheit notation. - Removed the list of printers that can be selected in the cloud from the "Using Loftware's Loftware Cloud" chapter. - Added an explanation in the "Software and Manuals" chapter regarding ColorWorks Print's iOS compatibility. [Target Model] CW-C4000 Series


Manual Name	Cybersecurity Enhancement Supplementary Guide for ColorWorks
Manual Code	M10000200
Uploaded date	2025/09/05
File size	679.05 KB
Explanation	This supplementary document describes the product specifications that comply with the cybersecurity requirements of the European Radio Equipment Directive (RED) and provides important precautions for using the product. It also includes specification changes that affect customers who already operate and secure their systems. Please refer to this document for information about these changes and how to respond. In addition to the information in this document, please also refer to the Technical Reference Guide for your printer. Please be sure to check this if you are using this product in Europe, the Middle East, or Africa. [New release] [Target Model] Products that are in scope of RED


Manual Name	CW-C4000 Series Video Manuals
Manual Code	-
Uploaded date	2022/06/22
File size
Explanation


Manual Name	CW-C4000 Series User's Guide
Manual Code	M00142603
Uploaded date	2024/10/18
File size	2.28 MB
Explanation	This is a manual for the operators and provides the following instructions and information. Safety precautions, Basic operating instructions, Information for using the product correctly and safely, brief product specifications. Operators should read and understand the correct product handling described in this manual before using the product. This product comes with this manual. [Changes from previous revision] - Delete the description of the included CD - Change UI name - Change color correction method [Target Model] CW-C4000 Series


Manual Name	CW-C4000 Series Start Here
Manual Code	414187901
Uploaded date	2024/10/18
File size	8.67 MB
Explanation	The Start Here gives illustrated basic instructions for setting up the product. [Changes from previous revision] - Deleted CD-related information/illustrations - Changed URL due to Bizcom EOL - Changed illustrations on the main unit panel - Added Chinese text to discontinue separate manual for China (4141880) [Target Model] CW-C4000 Series


Manual Name	CW-C4000 Series Standards and Approvals
Manual Code	414188105
Uploaded date	2025/08/18
File size	1.13 MB
Explanation	This document presents Standards and Approvals for CW-C4000 Series. [Changes from the previous version] - Added substances subject to China RoHS. (changed to 10 substances) - Remove importer information for the EU. [Target Model] CW-C4000 Series


Manual Name	Ink Caution
Manual Code	414201100
Uploaded date	2022/05/20
File size	1.36 MB
Explanation	This sheet describes the caution for setting the ink type. [Changes from previous revision] - Addition of supported printer (CW-D3800 Series) [Target model] CW-C4000 Series CW-D3800 Series


Manual Name	Important Safety Information for CW-C4000 Series
Manual Code	414188200
Uploaded date	2022/05/20
File size	540.67 KB
Explanation	The Important Safety Information for CW-C4000 Series presents important information intended to ensure safe and effective use of this product. Read this section carefully and store it in an accessible location. [New Release] [Target Model] CW-C4000 Series


Manual Name	CW-C Series Black Ink Type Caution
Manual Code	414028504
Uploaded date	2024/06/13
File size	185.91 KB
Explanation	This sheet describes the caution for setting the black ink type. [Changes from previous revision] - Addition of supported printer (CW-C8000 Series) [Target model] CW-C4000 Series, CW-C6000 Series, CW-C6500 Series, CW-C8000 Series


Manual Name	OT-CU40 Setup Guide
Manual Code	414188501
Uploaded date	2025/04/17
File size	763.51 KB
Explanation	This manual includes a link to the OT-CU40 User's Manual, which explains how to use the OT-CU40. This manual is included with the product. If you have lost it or do not have it, please download it for your use. Changes from the previous version: - Added company information for Epson's sales companies [Target model] CW-C4000 Series


Manual Name	OT-CU40 User's Manual
Manual Code	M00143500
Uploaded date	2022/05/20
File size	15.40 MB
Explanation	This is an explanation manual for operators.Safety precautions, basic operation, correct and safe usage of the product, and brief product specifications are described.Operators should read and understand the correct product handling described in this manual before using the product. This manual is bundled with the product. Please download it if you have lost yours and do not have one. [New release] [Target model] CW-C4000 Series


Manual Name	OT-PT40 Setup Guide
Manual Code	414188301
Uploaded date	2026/05/12
File size	539.38 KB
Explanation	The Setup Guide gives illustrated basic instructions for setting up the product. [Changes from previous revision] - Addition of supported printer (CW-D3800 Series) [Target model] CW-C4000 Series CW-D3800 Series


Manual Name	SJMB4000 User's Manual
Manual Code	414188600
Uploaded date	2022/05/20
File size	7.34 MB
Explanation	This sheet describes the caution in replacing the Maintenance Box (SJMB4000). [New Release] [Target model] SJMB4000


Manual Name	OT-WA34 Attachment for Wristband User's Manual
Manual Code	411995102
Uploaded date	2022/05/20
File size	450.83 KB
Explanation	OT-WA34 Attachment for Wristband User's Manual [Target model] TM-C3400,CW-C4000 [Changes from previous version] - Added CW-C4000 [About OT-WA34 Attachment for Wristband User's Manual] This manual provides directions to use this product safely and correctly and simple instructions for installation. Read the manual carefully before using this product. When you use a printer that can be attached to this product, see its Technical Reference Guide for details of the printer settings.


Manual Name	UK Cyber-security regulation sheet (ColorWorks)
Manual Code	414334201
Uploaded date	2024/06/13
File size	252.71 KB
Explanation	UK Cyber-security regulation sheet [Changes from previous revision] - Addition of supported printer (CW-D3800 Series) [Target model] CW-D3800 Series CW-C4000 Series CW-C6000 Series, CW-C6500 Series CW-D6000 Series, CW-D6500 Series CW-C8000 Series


Manual Name	M248B Standards and Approvals
Manual Code	M00141802
Uploaded date	2025/10/27
File size	752.92 KB
Explanation	M248B Standards and Approvals [Changes from the previous version] - Changed layout of substance content table to comply with China RoHS regulations.


Manual Name	Instruction sheet for ColorWorks users in Quebec
Manual Code	414451000
Uploaded date	2023/11/01
File size	506.24 KB
Explanation	Instruction sheet for ColorWorks users in Quebec [New release]


Manual Name	ESC/Label Command Reference Guide
Manual Code	M00097713
Uploaded date	2025/09/05
File size	3.72 MB
Explanation	This document describes ESC/Label commands. ESC/Label commands are used to control Epson's label printers. This document is designed for those who use ESC/Label commands to develop programs to control printers. Please refer to the ESC/Label Application Development Guide when developing programs. [Changes from previous revision] - Added a note about restrictions imposed by the RED regulations. - Added detailed command specifications (~JR, ^ST). [Target Model] CW-D3800 Series CW-C4000 Series CW-C6000 Series, CW-C6500 Series CW-D6000 Series, CW-D6500 Series CW-C8000 Series


Manual Name	ESC/Label Application Development Guide for CW-C4000/CW-D3800 Series
Manual Code	KR0003802
Uploaded date	2026/05/12
File size	3.32 MB
Explanation	This document applies to the development of control software for the CW-C4000 Series and CW-D3800 Series that use the ESC/Label command. This document explains the necessary technical information for developing printer control software (drivers, utilities and application) for the CW-C4000 Series and CW-D3800 Series using the ESC/Label command. For detailed specifications of the ESC/Label command, please refer to the ESC/Label Command Reference. [Changes from previous revision] - Addition of supported printer (CW-D3800 Series) [Target Model] CW-C4000 Series CW-D3800 Series


Manual Name	ESC/Label Command List for CW-C4000/CW-D3800 Series
Manual Code	M00141503
Uploaded date	2026/05/12
File size	1.27 MB
Explanation	This document lists the command information described in ESC/Label Command Reference Guide in alphabetical order according to command name, including model information. [Changes from previous revision] - Addition of supported printer (CW-D3800 Series) [Target Model] CW-C4000 Series CW-D3800 Series


Manual Name	Security Guidebook
Manual Code	NPD629606
Uploaded date	2025/03/24
File size	1.28 MB
Explanation	This sheet provides the response to the network security inquiries from a customer by addressing the Epson Basic Security Policy. [Target model] CW-C4000 series, CW-C6000 Series, CW-C6500 Series, CW-D6000 Series, CW-D6500 Series, CW-C8000 Series


Manual Name	Security Guidebook Function List
Manual Code	NPD736902
Uploaded date	2025/03/24
File size	40.71 KB
Explanation	This sheet provides the response to the network security inquiries from a customer by addressing the Epson Basic Security Policy. [Target model] CW-C4000 series, CW-C6000 Series, CW-C6500 Series, CW-D6000 Series, CW-D6500 Series, CW-C8000 Series


Manual Name	Wristband Instruction Manual
Manual Code	M00088603
Uploaded date	2022/05/20
File size	414.41 KB
Explanation	This sheet describes the instruction of Wristbands printed by the TM-C3400/TM-C3500/CW-C4000. To use the wristband safely and correctly, read the usage and safety instructions in this sheet, and also read the User's Manual for the printer. [Target model] TM-C3400/TM-C3500/CW-C4000 [Changes from previous revision] - Addition of target models: CW-C4000Series


Manual Name	Fanfold Paper Caution Sheet (ColorWorks)
Manual Code	412539402
Uploaded date	2026/05/12
File size	1.24 MB
Explanation	Fanfold Paper Caution Sheet [About this sheet] Caution for Fanfold Paper for the TM-C3400/C3500/CW-D3800/CW-C4000(High speed & high quality full-Color Inkjet Label Printer) is offered. [Target model] TM-C3400, TM-C3400A, TM-C3400BK, TM-C3400Z, TM-C3400-LT TM-C3500, TM-C3510, TM-C3520 CW-D3800 Series CW-C4000 Series


Manual Name	Paper Feeder/Paper Rewinder Designer's Guide
Manual Code	M00144301
Uploaded date	2026/05/12
File size	396.46 KB
Explanation	Paper Supply Takeup Device Guide [Changes from previous revision] - Addition of supported printer (CW-D3800 Series) [Target model] CW-C4000 Series CW-D3800 Series


Manual Name	2D data
Manual Code	KR1005200
Uploaded date	2025/04/30
File size	608.22 KB
Explanation	These is 2D CAD data of the exterior only. The following data format is available. 2D CAD: dxf file


Manual Name	3D data
Manual Code	KR1005300
Uploaded date	2025/04/30
File size	20.06 MB
Explanation	These is 3D CAD data of the exterior only. The following data format is available. 3D CAD: step file