tm-p20 | EPSON

Reference Guide


TM-P20 Technical Reference Guide	M00080011	Overview	PDF

User's Manual


OT-SC20 Instruction Manual	412825805	Overview	PDF
TM-P20 Wi-Fi / Bluetooth Setup Guide	412811603	Overview	PDF
Important Safety Information for Charger	413214501	Overview	PDF
TM-P20 Start Here (for Asia)	412859607	Overview	PDF
TM-P20 Start Here	412807005	Overview	PDF
Information on the TM-P20 Wi-Fi Model	412880516	Overview	PDF
TM-P20 Software Installer Guide	M00083003	Overview	PDF
Information on the TM-P20 iOS Bluetooth Model	412880616	Overview	PDF
TM-P20 User's Manual (24 languages)	M00081305	Overview	PDF
OT-SC20 User's Manual	M00106200	Overview	PDF
OT-PC20 User's Manual	412807301	Overview	PDF
OT-MC20 User's Manual	M00106100	Overview	PDF
OT-BS20 User's Manual	412807502	Overview	PDF
TM-P20 Standards and Approvals	413387200	Overview	PDF
Availabilities and Restrictions on Wi-Fi Channels	413383501	Overview	PDF
BSAFE Trademarks Sheet	414238000	Overview	PDF
Battery Directive	412764601	Overview	PDF

Certified Media


Epson Certified Media List for Thermal Receipt Printers	M00103510	Overview	PDF

Option's Manual


OT-BY20 Lithium-ion Battery Pack User’s Manual 2	414448200	Overview	PDF
OT-BY20 Lithium-ion Battery Pack User’s Manual	414448102	Overview	PDF
OT-BY20 Lithium-ion Battery Pack User's Manual (for Asia)	412877115	Overview	PDF
OT-BY20 Lithium-ion Battery Pack User's Manual (for Arabic and Vietnam)	414288501	Overview	PDF

Developer's Guide


ePOS-Print XML User's Manual	M00048236	Overview	Download

Other Documents


EU-WEEE sheet	414607000	Overview	PDF
Interface Sheet for Taiwan	413565307	Overview	PDF
About the Symbols on Epson Products	413114300	Overview	PDF


Manual Name	TM-P20 Technical Reference Guide
Manual Code	M00080011
Uploaded date	2022/04/04
File size	8.77 MB
Explanation	This is a manual for developers and provides technical information required for developing systems and applications using the product. The information is also useful for the product owners and people who are considering the purchase of the product. [Changes from previous version] - Addition of BSAFE trademark. [Target model] TM-P20


Manual Name	OT-SC20 Instruction Manual
Manual Code	412825805
Uploaded date	2023/11/30
File size	986.44 KB
Explanation	Information about Instruction of setting the product and Standards and Approvals for OT-SC20(a charger specialized for the TM-P20 printer and OT-BY20 battery pack) is offered. [Changes from previous version] -Changed ETT office address. - Corrected clerical errors. [Target model] OT-SC20(a charger specialized for the TM-P20 printer and OT-BY20 battery pack)


Manual Name	TM-P20 Wi-Fi / Bluetooth Setup Guide
Manual Code	412811603
Uploaded date	2018/03/06
File size	1.32 MB
Explanation	This is an explanation manual for setting up the connection of Wi-Fi / Bluetooth. [Changes from the previous version] - Changed image of Epson TM Utility on Wi-Fi/Bluetooth Setup Wizard. - Changed the description on setting method on PC as deleted "For details on how to make the settings, see the "Software User's Manual" in TM-P20 Software & Document Disc." [Target model] TM-P20 Wi-Fi / Bluetooth model


Manual Name	Important Safety Information for Charger
Manual Code	413214501
Uploaded date	2016/05/23
File size	869.13 KB
Explanation	Important Safety Information for Charger [Target model] Charger(OT-MC20, OT-SC20, OT-SB60II, OT-CH60II) [About Important Safety Information for Charger Important Safety Information for Charger(OT-MC20, OT-SC20, OT-SB60II, OT-CH60II) is offered.


Manual Name	TM-P20 Start Here (for Asia)
Manual Code	412859607
Uploaded date	2023/11/30
File size	515.59 KB
Explanation	Information for the operator to setup the product safely and correctly is offered. [Changes from previous version] - Corrected clerical errors. [Target model] TM-P20


Manual Name	TM-P20 Start Here
Manual Code	412807005
Uploaded date	2018/03/06
File size	1.60 MB
Explanation	Information for the operator to setup the product safely and correctly is offered. [Changes from previous version] - Added 11 languages for supporting the European standard languages. - Deleted the descriptions related to the standards and approvals to move it to the “TM-P20 Standards and Approvals” (413387200) which is newly enacted. - Added the explanations for setting up. [Target model] TM-P20


Manual Name	Information on the TM-P20 Wi-Fi Model
Manual Code	412880516
Uploaded date	2022/03/07
File size	713.08 KB
Explanation	This guide presents important information intended to ensure safe and effective use of this product. Read this guide carefully and store it in an accessible location. [Changes from previous version] - Deleted description for UAE radio regulations. - Changed to "countries and regions" from "countries". [Target model] TM-P20 Wi-Fi Model


Manual Name	TM-P20 Software Installer Guide
Manual Code	M00083003
Uploaded date	2018/03/06
File size	325.88 KB
Explanation	This manual provides information on how to use the Software & Documents Disc for the product users or development engineers who use the software.Software operators should read and understand the correct product handling described in this manual before using the product. [Changes from previous version] - Changed manual format from Software User's Manual to Software Installer Guide [Target model] TM-P20


Manual Name	Information on the TM-P20 iOS Bluetooth Model
Manual Code	412880616
Uploaded date	2022/03/07
File size	680.43 KB
Explanation	This guide presents important information intended to ensure safe and effective use of this product.Read this guide carefully and store it in an accessible location. [Changes from previous version] - Deleted description for UAE radio regulations. - Changed to "countries and regions" from "countries". [Target model] TM-P20 iOS Bluetooth Model


Manual Name	TM-P20 User's Manual (24 languages)
Manual Code	M00081305
Uploaded date	2019/01/14
File size	1.79 MB
Explanation	This is a manual for the operators and provides the following instructions and information. Safety precautions, Basic operating instructions, Information for using the product correctly and safely, Brief product specifications Operators should read and understand the correct product handling described in this manual before using the product. This product comes with this manual. [Changes from previous version] - Added Caution about if the roll paper is loosely rolled up - Corrected clerical errors [Target model] TM-P20


Manual Name	OT-SC20 User's Manual
Manual Code	M00106200
Uploaded date	2018/03/06
File size	8.03 MB
Explanation	This is a manual for the operators and provides the following instructions and information. Safety precautions, Basic operating instructions, Information for using the product correctly and safely, Brief product specifications Operators should read and understand the correct product handling described in this manual before using the product. [Changes from the previous version] - Added an AC adapter model "M235B". - Deleted the descriptions related to the standards and approvals to move it to the “OT-SC20 Instruction Manual” (4128258) which is newly enacted. - Deleted the EU WEEE page. (This page is recorded on "Software and Documents CD".) - Changed the downloading URL of manuals for North America. [Target models] OT-SC20(a charger specialized for the TM-P20 printer and OT-BY20 battery pack)


Manual Name	OT-PC20 User's Manual
Manual Code	412807301
Uploaded date	2015/02/05
File size	447.39 KB
Explanation	OT-PC20 User's Manual [Target models] OT-PC20(Soft Carrying Case for the TM-P20) [About User's Manual] This is an explanation manual for operators. EMC & Safety standards applied, safety precautions, dip switch settings, basic operation, correct and safe usage of the product, and brief product specifications are described. Operators should read and understand the correct product handling described in this manual before using the product. This manual is bundled with the product. Please download it if you have lost yours and do not have one.


Manual Name	OT-MC20 User's Manual
Manual Code	M00106100
Uploaded date	2018/03/06
File size	8.04 MB
Explanation	This is a manual for the operators and provides the following instructions and information. Safety precautions, Basic operating instructions, Information for using the product correctly and safely, Brief product specifications Operators should read and understand the correct product handling described in this manual before using the product. [Changes from the previous version] - Added an AC adapter model "M235B". - Deleted the descriptions related to the standards and approvals to move it to the “OT-MC20 Instruction Manual” (4132595) which is newly enacted. - Deleted the EU WEEE page. (This page is recorded on "Manual CD for TM-P Series Charger".) - Changed the downloading URL of manuals for North America. [Target model] TM-P20


Manual Name	OT-BS20 User's Manual
Manual Code	412807502
Uploaded date	2015/07/06
File size	1.49 MB
Explanation	OT-BS20 User’s Manual [Target model] TM-P20 [About User's Manual] This manual provides directions to use this product safely and correctly and simple instructions for installation. Read the manual carefully before using this product. When you use a printer that can be attached to this product, see its Technical Reference Guide for details of the printer settings.


Manual Name	TM-P20 Standards and Approvals
Manual Code	413387200
Uploaded date	2018/03/06
File size	708.55 KB
Explanation	Information for the operator to check Standards and Approvals applied to the product correctly is offered. [New Release] [Target model] TM-P20


Manual Name	Availabilities and Restrictions on Wi-Fi Channels
Manual Code	413383501
Uploaded date	2019/08/05
File size	614.15 KB
Explanation	The dosument shows the availabilities and restrictions for the Wireless LAN connection in each country.For countries where the product can be used, refer to the other manuals included with the product. [Changes from previous version] - Added the description of the restriction for Argentina, Bolivia, Ecuador, Kenya, Guatemala and El Salvador. [Target model] TM-P20,TM-P60II,TM-P80,UB-R,OT-WL02


Manual Name	BSAFE Trademarks Sheet
Manual Code	414238000
Uploaded date	2021/12/06
File size	100.23 KB
Explanation	BSAFE Trademarks Sheet [Target model] TM-P20, TM-P60II, TM-P80, UB-R04 [New release]


Manual Name	Battery Directive
Manual Code	412764601
Uploaded date	2016/09/16
File size	102.48 KB
Explanation	This information describes about the Battery Directive. [Target Model] TM-P20, TM-P60, TM-P60II, TM-P80


Manual Name	Epson Certified Media List for Thermal Receipt Printers
Manual Code	M00103510
Uploaded date	2024/08/09
File size	258.74 KB
Explanation	It is imperative to use only Epson Certified Media, in order to secure the life of the print head in your Epson thermal printer. Other media has been known to damage the print head over time, and damage from use of unapproved media is not covered under warranty. [Target model] TM series products [Changes from previous revision] Added printers (TM-m30III, TM-m30III-H, TM-m50II).


Manual Name	OT-BY20 Lithium-ion Battery Pack User’s Manual 2
Manual Code	414448200
Uploaded date	2023/07/03
File size	590.28 KB
Explanation	This is an explanation manual for operators. Safety precautions, basic operation, correct and safe usage of the product, and brief product specifications are described. Operators should read and understand the correct product handling described in this manual before using the product. This manual is bundled with the product. [Target model] OT-BY20


Manual Name	OT-BY20 Lithium-ion Battery Pack User’s Manual
Manual Code	414448102
Uploaded date	2026/02/09
File size	779.45 KB
Explanation	This is an explanation manual for operators. Safety precautions, basic operation, correct and safe usage of the product, and brief product specifications are described. Operators should read and understand the correct product handling described in this manual before using the product. This manual is bundled with the product. [Manual name] OT-BY20 Lithium-ion Battery Pack User’s Manual (1/2) [Changes from the previous version] - Changed the part number of the battery pack from 216273409 to 224420300. [Target model] OT-BY20


Manual Name	OT-BY20 Lithium-ion Battery Pack User's Manual (for Asia)
Manual Code	412877115
Uploaded date	2026/02/09
File size	1.76 MB
Explanation	This is an explanation manual for operators. Safety precautions, basic operation, correct and safe usage of the product, and brief product specifications are described. Operators should read and understand the correct product handling described in this manual before using the product. This manual is bundled with the product. [Manual name] OT-BY20 Lithium-ion Battery User’s Manual (for Asia) [Changes from the previous version] - Changed the part number of the battery pack from 220100806 to 224420400. [Target model] OT-BY20


Manual Name	OT-BY20 Lithium-ion Battery Pack User's Manual (for Arabic and Vietnam)
Manual Code	414288501
Uploaded date	2023/07/03
File size	626.63 KB
Explanation	This is an explanation manual for operators. Safety precautions, basic operation, correct and safe usage of the product, and brief product specifications are described. Operators should read and understand the correct product handling described in this manual before using the product. This manual is bundled with the product. [Target model] OT-BY20


Manual Name	ePOS-Print XML User's Manual
Manual Code	M00048236
Uploaded date	2025/01/14
File size	3.92 MB
Explanation	The manual describes how to use of XML command. The ePOS-Print is an Epson's unique printing function that uses XML and Web Service. [Changes from previous revision] - Correction due to change in the Slave printer description in the ePOS-Device XML User's Manual (M00055631 or later). [Support OS] Operating System in which HTTP communication is possible and XML documents can be handled.(Examples: iOS / Android / Windows / Linux / MacOS) [Support Model] Please refer to the User's Manual included in the downloaded package for details.


Manual Name	EU-WEEE sheet
Manual Code	414607000
Uploaded date	2025/10/14
File size	529.32 KB
Explanation	This sheet relates to the WEEE (Waste Electrical and Electronic Equipment) Directive. [Target model] All Products


Manual Name	Interface Sheet for Taiwan
Manual Code	413565307
Uploaded date	2023/01/23
File size	708.11 KB
Explanation	List of available interfaces of products (for Taiwan) [Target model] All Products [Changes from the previous version] - Added the new product (TM-m30III).


Manual Name	About the Symbols on Epson Products
Manual Code	413114300
Uploaded date	2016/12/08
File size	1.57 MB
Explanation	This sheet is about the Symbols on Epson Products. On Epson products, the symbols explained in this sheet are used in order to ensure safety and proper use of the product, and to prevent danger to users and other persons as well as property damage. The symbols indicate the meanings listed in this sheet. Be sure that you completely understand the meaning of thesymbols on this product before using it. [Target model] All Products