EpsonNet Print


FAQ

1.Can not set up the printer using CD (Windows7 SP1(x64), Windows Server2008R2 SP1)
2.Can not install EpsonNet Print (Windows7 SP1(x64), Windows Server2008R2 SP1)


1:Can not set up the printer using CD (Windows7 SP1(x64), Windows Server2008R2 SP1)

Q:
Can not set up the printer using CD (Windows7 SP1(x64), Windows Server2008R2 SP1)

A:
This problem occurs with;
OS: Windows7 SP1(x64), Windows Server2008R2 SP1
Models: All of the network printers

Solutions;
Step 1: Users need to install the latest version of EpsonNet Print (after Version 2.4j)
Step 2: Try again to set up the printer using CD

In case that the version of EpsonNet Print bundled with CD is order than 2.4j, installation of EpsonNetPrint and network setting are not available with PCs with Windows 7 Service Pack1(SP1), Windows Server 2008R2(SP1) or newer version.

Result of failure;
The set up will be terminated with the following error message.
“Can not find the appropriate software. Try again after installing the correct software using bundled CD”
error error error

In this case, users need to download and install the latest version of EpsonNet Print.
For the latest version of EpsonNet Print, click here to visit download pages.

Further notes:
“Program compatibility assistant” screen may be displayed during CD setup.
error

In this case, the following steps are required.
Step1: Click “Search solutions online”. Then download and install the latest version of EpsonNet Print according to the instruction displayed on the screen.
Step2: After installing EpsonNet Print, click "Execute the program" to continue the printer setup.




2:Can not install EpsonNet Print (Windows7 SP1(x64), Windows Server2008R2 SP1)

Q:
Can not install EpsonNet Print (Windows7 SP1(x64), Windows Server2008R2 SP1)

A:
This problem occurs with;
OS: Windows7 SP1(x64), Windows Server2008R2 SP1
Models: All printers
Version: older than EpsonNet Print version 2.4j

Solutions;
Users need to install the latest version of EpsonNet Print (after Ver. 2.4j)

EpsonNet Print older than version 2.4j can not be installed to PCs with Windows 7 Service Pack1(SP1), Windows Server 2008R2(SP1) or newer version.
Network printing is not available without EpsonNet Print.

Result of failure;
The set up will be terminated with the following error message.
error

In this case, users need to download and install the latest version of EpsonNet Print.
For the latest version of EpsonNet Print, click here to visit download pages.




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